It’s safe to say that when you put a lot of planning and effort into something and it all goes pair-shaped, you may feel like crawling into a massive hole. Well, that’s how I felt last night after I finished my webinar: What to do when you don’t know what to talk about on your blog.
I got right to the end and couldn’t figure out why nobody had any questions. There was just stony silence. For a flickering moment I thought that the presentation stunk, but then I looked up and noticed I’d lost internet connection!!!!
Suspecting that this had happened much earlier in the presentation (judging by the lack of questions and comments), I quickly jumped onto Facebook to ask and sure enough, the webinar had cut out right on the 18 minute mark.
When things like this happen, it’s tempting to talk yourself into believing that everything is working against you, that somehow there’s this sinister plot to keep you from succeeding at what you do.
Well, I’m here to tell you that sh*t happens! It’s not the first time it’s happened and it certainly won’t be the last, but the good thing is, you learn more contingencies every single time.
For instance, I recorded the session on my desktop (and not just through go-to-webinar). By doing this, it means there’s a complete recording to send everyone who missed the call or who can’t make the re-run (which, by the way, I’m doing on Friday morning at 10.30am. Click here to register!).
If you own a Mac, Screenflow is an awesome program you can use to record your desktop and audio at the same time. It certainly saved the day in this instance. The equivalent on PC is the more exy Camtasia but there are also some free programs around. It’s worth having a look online to see what’s available.
On the up side, it was great practice for the re-run session! And, some people have contacted me since saying they weren’t able to make it the first time around.
Sometimes stuff ups and technical glitches happen in your business and sometimes they happen at the worst possible time. But don’t give up or get down on yourself. Shrug it off, keep calm and do it again!
If you make a mistake or technology lets you down, take a deep breath, communicate with your mailing list and social media following immediately, own it and offer to do the event again.